We are shipping your gorgeous orders every day of the week that our couriers are running. They are not working on public holidays over the festive season.
Please note there are delays with orders shipping out of NZ to international countries (Australia at this time appears to be getting back to normal) given the current state of the world due to Covid-19 and reduced flight capability. We are unable to refund or cancel orders that have left us that are delayed in transit/being delivered.
We offer free shipping on all orders over $100 - NZ wide! To qualify for free shipping you must spend $100.00 or more in a single transaction after discounts are applied.
Otherwise we have a flat rate of $9.50, for nationwide shipping in NZ.
We use overnight local delivery from Auckland, and approximately two working days for all other urban destinations in NZ. Sometimes shipments are faster, however please do allow 2 days for delivery.
PLEASE NOTE: For rural deliveries expect a further two days delivery time. Yes it takes slightly longer unfortunately, but the added bonus is there are no extra costs for you!
Please ensure your shipping/delivery details are correct as we cannot take any responsibility for lost packages should the wrong details be given.
We have a flat rate of $20 to Australia. Please note this is a non tracked option. Standard shipping – 8-12 working days through NZ Post.
We also have a flat rate tracked option to Australia of $28 for non bulky items. Timeframes on these orders are 8-12 working days through NZ Post. Tracking will be emailed at time of your order being dispatched.
If you are interested in purchasing one of our bulky items please email us for a quote - firstname.lastname@example.org
Please be aware that the purchaser is liable for any additional taxes/import duty that may incur during transit and/or on delivery.
We have a flat rate of $25 to the rest of the world. Standard shipping option - 10-15 working days through NZ Post.
We have a flat rate of $45 tracked to the rest of the world (for non bulky items - please check carefully the listing on the website).
Orders containing bulky items will be cancelled if prior arrangements haven't been made to ship these internationally and appropriate shipping rates paid.
Please be aware that the purchaser is liable for any additional taxes/import duty that may incur during transit and/or on delivery. Please also note that we do not ship art prints to international destinations.
We will endeavour to ship your goods within 48 hours of receiving your order. Please note we do not ship over the weekend or on public holidays, so any orders placed on a Friday afternoon/Saturday/Sunday it will go out the following Monday/Tuesday. Please note during high peak times (sale time) we endeavour to get orders out within 3-5 working days. Should you require your order urgently please advise this when ordering and we will do our best to get your order out ASAP.
Confirmation of your items being shipped, will be sent to you via email. It will include tracking details for you to follow the package's journey!